Pickup available at Crank Factory @ Kallang Wave Mall
Usually ready in 24 hours
Spacious Upper Arc: Allows for the connection of multiple pieces of gear, making it perfect for belaying and anchoring.
Round Profile: Provides a comfortable and secure grip, improving ease of use during belay setups.
Huge Gate Opening: Ensures smooth, quick clipping and unclipping of ropes and gear.
Twist Lock: Adds an extra layer of security, preventing accidental opening.
Order processing typically takes 1–5 business days depending on the items. Once your order is processed, you will receive a confirmation email along with tracking information.
Yes, international shipping is available. Delivery times and costs vary based on your location.
Yes, all data is encrypted and processed securely to protect your privacy.
Exchange & refund
We only offer exchanges; refunds are not accepted. Exchanges must be made within 7 days from the date of collection or delivery. Items must be unused, in original condition, and have all tags attached. Please ensure that your item is eligible for exchange before visiting our showroom.
For safety reasons, load-bearing equipment such as ropes, harnesses, carabiners, and similar items cannot be exchanged.
To process an exchange, please bring the item to our showroom.
Customers must visit in person so our team can verify the item’s condition and assist with selecting a replacement. Please ensure the item is unused, in original condition, and within the 7-day exchange window.
