Local Delivery

We offer reliable local delivery service for customers within Singapore.

  • Shipping fee: $4.99 for orders below $150

  • Shipping fee: $1.99 for orders $150 and above

  • Delivery timeframe: 3 to 7 business days after order processing

  • You will receive a confirmation email with tracking details once your order ships.

Please note: Delivery times may vary during peak seasons or due to unforeseen circumstances.

Contact us at hello@crankfactory.com for any questions.

Self Pickup

Prefer to collect your order yourself? No problem!

  • Select the “In-Store Pickup” option at checkout.

  • Orders are typically ready for pickup within 1 to 5 business days.

  • We’ll notify you via email once your order is ready.

  • Pickup location: Crank Factory

Please bring your order confirmation and valid ID when picking up.

International Shipping

We ship worldwide!

Please contact us before placing your international order at hello@crankfactory.com to confirm shipping charges and provide necessary customs information (such as tax ID or other documents).

Important:

  • Shipping time depends on your country and customs clearance.

  • Additional customs duties, taxes, or fees may apply upon arrival and are your responsibility.

  • Once shipped, you’ll receive a tracking link to monitor your package.

If you have any questions about shipping or delivery, please contact our support team — we’re happy to help!