Perfect Descent Warranty

Climb Asia is an authorized dealer and service support provider for Perfect Descent Auto Belays, manufactured by C3 Manufacturing LLC. As such, we are authorized to assist customers in Singapore and the region with warranty-related matters, inspections, and coordination of repairs or replacements.

Manufacturer’s Warranty Overview

C3 Manufacturing LLC warrants that all Perfect Descent units are free from mechanical defects and faulty workmanship for a period of two (2) years from the original date of purchase, provided they are maintained and used in accordance with the manufacturer’s guidelines.

Repair parts and service work are warranted for ninety (90) days from the date of repair or from the date of sale of the replacement part, whichever comes first.
This warranty is valid only for the original purchaser and is void if repairs or modifications are performed by unauthorized personnel, or if misuse or improper operation is evident.

Support Through Climb Asia

As an authorized dealer, Climb Asia offers:

Warranty pre-checks: Inspection and preliminary evaluation of units for warranty eligibility.
Documentation support: Assistance with warranty paperwork and claim submission to C3 Manufacturing LLC.
Local coordination: Facilitation of unit shipment, repair, or replacement, with reduced turnaround time.
Communication: Acting as the liaison between customer and manufacturer.

Customers may bring their units to Climb Asia for inspection and servicing. Any service performed under warranty must be authorized by C3 Manufacturing LLC in advance.