PERFECT DESCENT Speed Drive Auto Belay
Available via pre-order only
For pricing and availability, please get in touch with our team.
Shipping
How long does it typically take to process an order?
Order processing typically takes 1–5 business days depending on the items. Once your order is processed, you will receive a confirmation email along with tracking information.
Do you ship internationally?
Yes, international shipping is available. Delivery times and costs vary based on your location.
Is my personal information secure during checkout?
Yes, all data is encrypted and processed securely to protect your privacy.
Exchange & refund
What is your return policy?
We only offer exchanges; refunds are not accepted. Exchanges must be made within 7 days from the date of collection or delivery. Items must be unused, in original condition, and have all tags attached. Please ensure that your item is eligible for exchange before visiting our showroom.
What items are not eligible for exchange?
For safety reasons, load-bearing equipment such as ropes, harnesses, carabiners, and similar items cannot be exchanged.
How can I process an exchange?
To process an exchange, please bring the item to our showroom.
Customers must visit in person so our team can verify the item’s condition and assist with selecting a replacement. Please ensure the item is unused, in original condition, and within the 7-day exchange window.