eGift Card
$10.00 SGD
$10.00
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Crank Factory
eGift Card
$10.00
Pickup Information
Orders are usually ready within 1–5 business days, and you’ll receive an email when it’s ready. Please collect within 30 days of notification.
Uncollected orders may be cancelled and payments are non-refundable.
If you require more time, please contact us in advance to arrange an extension.
Local Shipping Rates
We offer reliable local delivery service for customers within Singapore.
- Shipping fee: $4.99 for orders below $150
- Shipping fee: $1.99 for orders $150 and above
- Delivery timeframe: 3 to 7 business days after order processing
- You will receive a confirmation email with tracking details once your order ships.
Please note: Delivery times may vary during peak seasons or due to unforeseen circumstances.
Returns & exchanges
We only offer exchanges; refunds are not accepted. Exchanges must be made within 7 days from the date of collection or delivery.
All items must be unused, in their original condition, and have all tags attached. Please refer to our exchange policy for item eligibility.
To process an exchange, please bring the item to our showroom. Our team will verify the item’s condition and assist you in selecting a replacement.
Please note that the replacement item must be of equal or higher value. Any price difference must be paid accordingly.
Got Questions?
Easy gifting made simple — find answers to common questions.
To use your eGift card, simply enter the unique code at checkout in the designated field. The amount will be deducted from your total order value.
If you have any issues with your discount or eGift card, feel free to contact us for further assistance.
Yes, you can redeem more than one eGift Card at checkout, provided the total does not exceed the order amount.
The eGift Card is delivered by email to the recipient’s inbox. It will include a unique code and instructions on how to redeem it.
eGift Cards are non-refundable and cannot be exchanged for cash, except where required by law.
Yes. At checkout, when you enter the eGift Card code, your remaining balance will be displayed. You can also contact our team to check your balance.
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