Pickup available at Crank Factory @ Kallang Wave Mall
Usually ready in 24 hours
Symmetrical Design: Ideal for use with pulleys, jumars, and ascenders, offering optimal functionality in technical climbing situations.
Rope-Friendly Upper Profile: Reduces excessive rope wear, improving the durability and longevity of your ropes.
Ergonomic Body: Designed for a comfortable grip, making it easy to handle in all conditions.
Triple Locking Mechanism: Provides enhanced security for belaying and other critical climbing applications.
Order processing typically takes 1–5 business days depending on the items. Once your order is processed, you will receive a confirmation email along with tracking information.
Yes, international shipping is available. Delivery times and costs vary based on your location.
Yes, all data is encrypted and processed securely to protect your privacy.
Exchange & refund
We only offer exchanges; refunds are not accepted. Exchanges must be made within 7 days from the date of collection or delivery. Items must be unused, in original condition, and have all tags attached. Please ensure that your item is eligible for exchange before visiting our showroom.
For safety reasons, load-bearing equipment such as ropes, harnesses, carabiners, and similar items cannot be exchanged.
To process an exchange, please bring the item to our showroom.
Customers must visit in person so our team can verify the item’s condition and assist with selecting a replacement. Please ensure the item is unused, in original condition, and within the 7-day exchange window.
