Havoc
Pickup available at Crank Factory @ Kallang Wave Mall
Usually ready in 24 hours
Orders are usually ready within 1–5 business days, and you’ll receive an email when it’s ready. Please collect within 30 days of notification.
Uncollected orders may be cancelled and payments are non-refundable.
If you require more time, please contact us in advance to arrange an extension.
We offer reliable local delivery service for customers within Singapore.
Please note: Delivery times may vary during peak seasons or due to unforeseen circumstances.
We only offer exchanges; refunds are not accepted. Exchanges must be made within 7 days from the date of collection or delivery.
All items must be unused, in their original condition, and have all tags attached. Please refer to our exchange policy for item eligibility.
To process an exchange, please bring the item to our showroom. Our team will verify the item’s condition and assist you in selecting a replacement.
Please note that the replacement item must be of equal or higher value. Any price difference must be paid accordingly.
Moulded 3D Rubber Toe-Patch: CAT 1.5 compound enhances precision and grip during toe hooks
Dual Velcro Straps: Secure, adjustable fit tailored for comfort and stability
Comfortable Slipper-Like Upper: Elastic tongue ensures a snug fit and easy on/off
High-Performance Rubber Sole: Durable CAT 1.5 compound provides superior grip and stability
Medium Stiffness: Balanced flexibility for precise edging and smearing on diverse terrains
Vegan Construction: Made without animal‑derived materials.
Discover high-quality products designed for adventure and built to last.
Got questions about our Climb Central discounts and international shipping? We’ve got you covered with quick answers to help you save more and climb more.
Register with Climb Central First.
You cannot access the Crank Factory discount without a verified Climb Central profile.
Once your Climb Central account is set up, complete the Crank Factory registration page to receive your partner discount.
To secure your discount at Crank Factory using your Climb Central credentials, follow these verification steps:
For Orange and White Pass holders: complete the steps above, then go to your profile page and enter your membership ID in the designated field.
The Climb Central discount applies to select items in our store, including climbing shoes, chalk, hardware, and accessories.
Please note the discount does not apply to the following items/brands:
We offer international shipping to selected countries. Delivery times, costs, and availability depend on your location and order size.
Please contact us before placing your order to receive a shipping quote. Customers are responsible for any applicable customs duties or import taxes.
Yes, we offer wholesale pricing for gyms, retailers, and bulk orders. Pricing depends on order volume, product selection, and whether you require ongoing replenishment. For larger initial orders, we can also provide tiered discounts and customized size allocations.
You can reach us at hello@crankfactory.com for any enquiries, orders, or support. Our team will be happy to assist you.
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