Perfect Descent Service and Recertification

Why Recertify Your Auto Belay?

As a life-critical device, ongoing product certification is an essential requirement for operating Perfect Descent Auto Belays. Recertification starts with the disassembly, cleaning, and inspection of each unit. Tolerances and other wear indicators are measured and components are replaced as necessary. The unit is then reassembled and tested to confirm that it operates within the manufacturer's limits.

The  use and popularity of auto belays in climbing gyms and similar facilities has grown significantly in recent years and standards for their operation continue to evolve.  Improving PPE regulations in the European Union, specifically EN341:2011 Class A, represent the most comprehensive guidance for the operation of recreational auto belays.

  • How to submit your device for Service or Recertification?

    Before sending in your Perfect Descent Auto Belay for service or recertification, contact us at pd@climb-asia.com or hello@crankfactory.com

  • Provide us with the following information for each unit you intend to return:

    • Serial Number
    • Date of Manufacture
    • Date of last Recertification (when applicable)
    • For service, provide a detailed description of the issue
    • If returning for recertification, indicate this to us


    Pack each unit in the original box using the original foam inserts to minimize the potential for damage during shipping. Be sure to include the Operations Manual containing the Factory Service Log found in section 14.6.

  • Where to send your device for service?

    Our Climb Asia service centre is located at the following address:

    53 Ubi Avenue 1
    Paya Ubi Industrial Park
    #03-17 Singapore 408934

    Please contact us first before sending your device to our service centre.

Annual Service

EN:341:2011; Class A - manufacture date of July 2020 or later. 

All Class A Direct & Speed Drive Units from 28ft to 53ft

Class A Auto Belays require periodic recertification at least once every 12 months.

Auto belays certified as EN341:2011 Class A require periodic examination by a factory authorized technician every 12 months. This includes Perfect Descent Auto Belays with a manufacture date of July 2020 and later and older units that have been updated to a Class A certification by a factory authorized service center.

Biennial Service

EN341:2011; Class C - manufacture date of June 2020 or earlier

All Class C Direct & Speed Drive Units from 28ft to 53ft

Class C auto belays require periodic recertification at least once every 24 months.

Perfect Descent Auto Belays with a manufacture date of June 2020 and earlier are certified as EN341:2011 Class C and require periodic examination every 24 months.

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